Using the Dealer Portal
You can look up an item using several different methods. Type one of the following into the search bar:
The item number: for example, 2945755101 = BLS-251 Signal Radar
The product code: for example, BLS-251
The barcode
The name of the item; for example Signal Radar
Or find the item within the article group in the menu on the left
Are you looking for a specific part for one of our products? For example, a nose piece or a frame for a pair of glasses. If so, follow the steps below to find your spare part:
Select a category in the menu on the left; for example 'sports glasses'
Check the box 'Show Spareparts' at the top
You can then scroll until you reach the correct product number or search on the page using your browser's search function (usually 'CTRL+F')
The gross purchase price is now shown by default next to the suggested retail price on the product.
Do you only want to show the suggested retail price? Then check the box 'Show retail price only' at the top of the menu.
Look at the colored dots behind the products in the product bar. They have one of the following colors, each representing a different status:
Green dot: In stock
Orange dot: Low stock
Red dot: Not in stock
Do you have a specific question about one of our products? You may be able to find the answer in the product manual.
You can find all of our manuals here, on a clear overview page sorted by product category.
The easiest way to find the correct manual is by using the article number or the product code (BBB-code; e.g., BLS-251). The product code for all of our products can be found on our product pages here on the website or in the dealer book.
From 1 July 2026 our platform Webdam has been replaced with Bynder. You can access that site and find all our content here.
You can register an account by clicking on "Register a new account". Fill out the form and your request will then be submitted for approval to our administrators.
After a succesful registration and acceptance you can start using Bynder and find all our assets there in one place. If you are a first time user you might want to watch this Bynder instruction video first.
If you still have questions do not hesitate to contact our customer service directly.
Can't find the answer to your question?
Do you have a question, complaint, or a good idea? Please first check if your question is perhaps answered on this page. It's possible that your question is already listed among our frequently asked questions (FAQ) and that you can easily find the answer on our website.
If your question is not listed, please contact us by phone. Our customer service is available for you five days a week. We can be reached from Monday to Friday from 09:00 - 17:00.
