Question / Answer
Cycling glasses / Can I buy new lenses separately?
Cycling glasses / When should I use the yellow or the transparent lens of my cycling glasses?
Cycling glasses / How do photochromic lenses work?
Cycling helmets / What's the matter if my helmet is discoloured?
Cycling helmets / What is the life cycle of my cycling helmet?
Cycling helmets / Can I order spare parts for my cycling helmet?
Cycling apparel / Can I wash all my cycling clothes?
Shoe covers / How can I prevent my shoe covers from getting damaged?
Summer gloves / How do I take off my gloves without damaging them?
Water bottles / What is BPA?
Water bottles / What is PP?
Water bottles / Maintenance?
Bicycle computers / ANT+/Bluetooth sensors not working?
Bicycle computers / Bluetooth sensors with smartphone?
Bicycle computers / ANT+ sensors with smartphone?
Bicycle computers / ANT+/Bluetooth sensors with a bicycle computer?
Bicycle computers / Measured distance or speed does not correspond to another computer or GPS computer / smartphone?
Bicycle computers / Initial use of my BBB wireless computer?
Bicycle lighting / Complaint: the light switches off suddenly
Bicycle lights / The lamp only has a flash mode?
Bicycle lights / Burn time?
Bicycle lights / Assembly?
Pedals / How do I mount or dismount a pedal?
Disc brakes / My disc brakes seize, what to do?
Disc brakes / What to do with squeaking disc brakes?
Rim brakes / What brake pads do I use with carbon wheels in combination with rim brakes?
Rim brakes / What brake pads do I use on my E-Bike?
Bottom brackets / How do I find the right bottom bracket bearings?
Bottom brackets / My bottom bracket has play?
Bottom brackets / My bottom bracket cracks?
Bottom brackets / How do I maintain my bottom bracket bearings?
Saddles / How do I find the right saddle?
Before using our products, please read the instructions for use supplied with them. These can also be found and downloaded from our website.
In the unlikely event that you are faced with a defect, please contact the supplier where you purchased the product.