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Frequently Asked Questions

All questions and answers on a row

Frequently Asked Questions

Cycling apparel


CYCLING GLASSES

Can I buy new lenses separately?

If the lenses of your cycling glasses are damaged or you need new lenses for another reason, you can order them separately. We are working on the visibility of our lenses as spare parts of our glasses, but for now, you can find them on the product pages of the glasses themselves. So, are you looking for spare lenses for your cycling glasses? Search for the pair of glasses you own and scroll down on the product page to find the spare lenses.

When should I use the yellow or the transparent lens of my cycling glasses?

With our cycling glasses without PH lens, two spare lenses are supplied as standard extra lenses. A yellow and a transparent lens.

Yellow lens
The yellow lens is made for low-light situations because it can make an environment brighter. They enhance contrast and the perception of depth and are very useful in foggy and darker weather. These lenses have a high light transmission of 87%. Lenses like these stop blue light. Blue light, with a shorter wavelength, scatters more easily than other colors and makes focusing on an object difficult. Removing the blue light increases sharpness, depth perception and reduces eye fatigue.

Transparent lens
A clear or transparent lens is used in dark conditions with a light transmission of 80% - 92%. Why should you use glasses in the dark? Not to protect your eyes from the sun, but to protect your eyes from other elements. Think of insects, mud, rain, and wind. Even when the sun is gone, you need to make sure your eyes are protected.

 

How do photochromic lenses work?

PH lenses or photochromic lenses automatically adjust themselves when the light conditions change. The lenses become darker in bright conditions and brighter in dark conditions. If you are cycling in a forest and suddenly find yourself in an open field with bright sunshine, photochromatic lenses will help you out. The light transition of our lenses is unique. Our lenses change between 85% - 17% light transition. PH glasses do not come with extra lenses. On the lens you will find the symbol PH.

We advise storing the PH glasses after use in a dark place at room temperature. In the supplied box and/or bag is sufficient. The function can decrease when exposed to extreme temperatures and chemical substances.

If you want extra lenses with your PH glasses, for example, yellow/transparent or smoke, these are available separately. You can find them on the product page of all our cycling glasses.


CYCLING HELMETS

What is the life cycle of my cycling helmet?

The life cycle of a bicycle helmet depends on how it is used and stored. All parts of the helmet are naturally subject to aging/wear. However, a helmet that is stored properly does not deteriorate in quality. What does affect the materials is, among other things, exposure to UV light and chemical substances (such as sunburn). Therefore, you should regularly check your helmet thoroughly. A helmet is also sensitive to knocks from external causes, such as dropping it or transporting it incorrectly in a pannier or suitcase. After a fall while cycling, the helmet should always be replaced.

We recommend replacing your helmet after 3 to 5 years of use.

What's the matter if my helmet is discoloured?

Under the influence of UV radiation, the paint layer of a bicycle helmet can fade. Helmets with a bright color are especially sensitive to this. Therefore, always store your helmet properly after use and make sure it is not in direct sunlight.

Can I order spare parts for my cycling helmet?

If you want to order a spare part for your cycling helmet, you can order them separately. We are working on the availability of all spare parts of our cycling helmets, but most of them are available on the product pages of the helmets. So, are you looking for spare parts for your cycling helmets? Search for the helmet you own and scroll down on the product page to find the spare parts.


CYCLING APPAREL

Can I wash all my cycling clothes?

Do you doubt whether you can wash your cycling clothes? First, check the label in the garment for washing instructions. Treating the garment correctly prevents unnecessary wear and discoloration. It also ensures that the cycling clothes last longer.


APPAREL ACCESSORIES

How can I prevent my shoe covers from getting damaged?

Do you want to avoid damaging your overshoes? Then follow the steps below to handle them carefully.

1. The side: make sure there is enough distance between the shoe and the crank arm of your bike so that the shoe is not damaged by scraping against the bike.
2. Bottom: check the toecap of your road or mountain bike shoe for sharp protrusions. Make sure the sole supports are clear, so they don't touch the edges.
3. On top: check that the closure of your cycling shoe does not have any sharp edges.

How do I take off my gloves without damaging them?

Our summer gloves are fitted with loops or small tabs to make removal easier. Pulling them off will also make it easier to take off sweaty hands.