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Frequently asked questions

All questions and answers on a row

Frequently asked questions

Bicycle parts


How do I mount or dismount a pedal?

When fitting a bicycle pedal, you should pay close attention to which side of the bicycle the pedal is made for. The left and right pedal have an opposite thread and should be mounted on the respective side. The pedals are therefore marked with an "L" and "R". When fitting, always turn the pedal towards the front of the bike. When dismounting, turn backwards as a matter of course.

For pedals on a city bike, use a 15 mm spanner. Sometimes this spanner has to be thinner than a normal spanner, in which case you can use a special pedal spanner. For racing and mountain bike pedals, use an Allen key (6 or 8 mm, depending on the pedal). Please note that wear on the spanner can damage the Allen hole. This is particularly true as pedals can sometimes get stuck due to the effects of weather. The mounting paste is therefore necessary when putting the pedals back in place.


My disc brakes seize, what to do?

If your disc brakes seize, there are a number of things you can check. First, check that the disc is straight and the brake pads are properly "centered" on the disc. Squeeze the brakes a few times (pumping), to center the caliper and pistons on the disc. Make sure the brake system is well bled.

After a ride in the rain, clean the pads well by removing mud/sand. Try not to "drag" with your brakes, reducing the braking force instead of squeezing it for a long time ensures that the heat is properly removed and your brake pads do not glaze over. This prevents excessive wear.

What to do with squeaking disc brakes?

Are you experiencing squeaking disc brakes? Then go through the steps below to prevent it:

1. Check the material of the brake disc, is it not too worn or dirty.
2. Check whether the brake disc and pads are free of grease. If the brake disc is greasy, use a degreaser and a clean cloth to clean the disc.
3. Check the wear or glazing of the brake pads. Remove the pads from your brake system and check them for wear, grooves, or abnormalities.
4. Check the effectiveness of the brake calliper pistons. Squeeze (pump) the brakes a few times to center the calliper pistons on the disc. Make sure the brake system is well bled.
5. Make sure that the brake pads and discs are properly seated.

What brake pads do I use with carbon wheels in combination with rim brakes?

Only use special brake pads that are suitable for carbon rims. The wrong brake pads cause damage to the carbon and can lead to breakage of the rim because too much heat is generated in the carbon of the rim. Make sure you regularly remove dirt from the brake pads and the rim. Also make sure that the rim flange is free of grease.

What brake pads do I use on my E-Bike?

The characteristics of an E-Bike place different demands on brake pads. Due to the higher weight of the bike, among other things, it is important that the material used for the brake pads have a different composition. We, therefore, have special brake pads for E-Bikes.


How do I find the right bottom bracket bearings?

Finding the right bottom bracket bearings for your bike can be quite a challenge. Therefore, we have made a buyer's guide wherein we explain how you can find the right bottom bracket for your bicycle.

My bottom bracket has play?

If your bottom bracket has play, check whether you have carried out all the installation instructions correctly. Is the bearing properly seated in the frame and have you placed any spacers. Then the crank is well fixed. We offer spacer sets with which you can make your bottom bracket more suitable. Pay attention to the position of the chainrings in relation to the derailleur.

My bottom bracket cracks?

If your bottom bracket cracks, check whether the bearings are fitted properly and whether everything is still tight. In terms of installation, there are logical differences between a screw bearing and a press bearing. Especially with the latter, the bearing can be a bit skewed. It can also happen that the bracket pot of the frame is not completely round, which can cause the bearing to sit crooked.

We supply bearings for a number of combinations, which turn a press-on bearing into a screwable system. These ensure that the bearing always sits straight and can therefore at least not crack. Use the right grease in the right place. On the screw thread, you use different grease than on the bearings themselves. The wrong grease is disastrous for bearings.

How do I maintain my bottom bracket bearings?

Check your bottom brackets by removing the crank to see if they are clean and rotate freely. If maintenance is required, clean and reapply the correct grease. Our bearings are fitted with a sealing ring. This can be removed with a flat screwdriver, allowing you to apply a little new bearing grease.

In doubt? Then we advise you to consult a specialist. Incorrect handling can cause damage to bearings and the frame.


How do I find the right saddle?

A saddle is a very personal part of your bicycle. It depends on your personal wishes and the type of bike you use. In any case, always adjust your saddle to the right height. Also, make sure that your saddle is not slanted.

Advice on finding the right saddle for your personal needs can be found in our our buyer's guide.